* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "Segoe UI", Arial, sans-serif;
  background: #f4f7fb;
  color: #1e293b;
}

a {
  color: #2563eb;
  text-decoration: none;
}

.app-shell {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 260px 1fr;
}

.sidebar {
  background: #0f172a;
  color: #cbd5e1;
  padding: 24px 18px;
}

.brand {
  font-size: 1.2rem;
  font-weight: 700;
  color: #fff;
  margin-bottom: 8px;
}

.brand-subtitle {
  color: #94a3b8;
  font-size: 0.9rem;
  margin-bottom: 24px;
}

.nav-group {
  margin-bottom: 26px;
}

.nav-label {
  display: block;
  color: #64748b;
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  margin-bottom: 10px;
}

.nav-link {
  display: block;
  padding: 11px 12px;
  border-radius: 12px;
  color: #cbd5e1;
  margin-bottom: 6px;
}

.nav-link:hover,
.nav-link.active {
  background: rgba(255, 255, 255, 0.08);
  color: #fff;
}

.content {
  min-width: 0;
}

.topbar {
  background: #fff;
  border-bottom: 1px solid #e2e8f0;
  padding: 20px 24px;
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
}

.topbar h1 {
  margin: 0;
  font-size: 1.65rem;
}

.topbar-meta {
  color: #64748b;
  font-size: 0.95rem;
  margin-top: 6px;
}

.topbar-right {
  display: flex;
  gap: 12px;
  align-items: center;
  flex-wrap: wrap;
}

.badge-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 12px;
  border-radius: 999px;
  background: #eff6ff;
  color: #1d4ed8;
  font-size: 0.85rem;
  font-weight: 700;
}

.page {
  padding: 24px;
}

.grid {
  display: grid;
  gap: 20px;
}

.grid-4 {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.grid-3 {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.grid-2 {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.card {
  background: #fff;
  border: 1px solid #e2e8f0;
  border-radius: 18px;
  padding: 20px;
  box-shadow: 0 10px 30px rgba(15, 23, 42, 0.04);
}

.card h2,
.card h3 {
  margin-top: 0;
}

.stats-card strong {
  display: block;
  font-size: 2rem;
  margin-top: 10px;
}

.stats-card span {
  color: #64748b;
  font-size: 0.9rem;
}

.btn,
button {
  border: 0;
  border-radius: 12px;
  padding: 12px 16px;
  font-weight: 600;
  cursor: pointer;
}

.btn-primary {
  background: #2563eb;
  color: #fff;
}

.btn-secondary {
  background: #e2e8f0;
  color: #0f172a;
}

.btn-danger {
  background: #dc2626;
  color: #fff;
}

.btn-link {
  background: transparent;
  color: #2563eb;
  padding: 0;
}

.actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.form-group {
  display: grid;
  gap: 8px;
}

.form-group.span-2 {
  grid-column: span 2;
}

label {
  font-weight: 600;
}

input,
textarea,
select {
  width: 100%;
  border: 1px solid #cbd5e1;
  border-radius: 12px;
  padding: 12px 14px;
  background: #fff;
  color: #0f172a;
}

textarea {
  min-height: 130px;
  resize: vertical;
}

.table-wrap {
  overflow-x: auto;
}

table {
  width: 100%;
  border-collapse: collapse;
}

th,
td {
  text-align: left;
  padding: 14px 12px;
  border-bottom: 1px solid #e2e8f0;
  vertical-align: top;
}

th {
  font-size: 0.84rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: #64748b;
}

.empty-state {
  padding: 18px;
  border: 1px dashed #cbd5e1;
  border-radius: 14px;
  color: #64748b;
}

.status-badge,
.priority-badge {
  display: inline-flex;
  padding: 6px 10px;
  border-radius: 999px;
  font-size: 0.8rem;
  font-weight: 700;
}

.status-aberto { background: #fef3c7; color: #92400e; }
.status-em_analise { background: #dbeafe; color: #1d4ed8; }
.status-em_atendimento { background: #dbeafe; color: #1e40af; }
.status-aguardando_usuario { background: #ffedd5; color: #c2410c; }
.status-resolvido { background: #dcfce7; color: #166534; }
.status-encerrado { background: #e5e7eb; color: #374151; }
.status-cancelado { background: #fee2e2; color: #b91c1c; }

.priority-baixa { background: #e2e8f0; color: #334155; }
.priority-media { background: #fef3c7; color: #92400e; }
.priority-alta { background: #ffedd5; color: #c2410c; }
.priority-critica { background: #fee2e2; color: #b91c1c; }

.timeline {
  display: grid;
  gap: 14px;
}

.timeline-item {
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 16px;
  background: #fff;
}

.timeline-item.internal-note {
  background: #fff7ed;
}

.timeline-header {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
  margin-bottom: 10px;
}

.muted {
  color: #64748b;
}

.flash {
  padding: 14px 16px;
  border-radius: 14px;
  margin-bottom: 18px;
}

.flash-success {
  background: #ecfdf5;
  color: #166534;
  border: 1px solid #bbf7d0;
}

.flash-error {
  background: #fef2f2;
  color: #b91c1c;
  border: 1px solid #fecaca;
}

.section-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  margin-bottom: 16px;
}

.list {
  display: grid;
  gap: 12px;
}

.list-item {
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 14px;
}

.split {
  display: grid;
  grid-template-columns: 1.35fr 0.95fr;
  gap: 20px;
}

.field-grid {
  display: grid;
  gap: 12px;
}

.small {
  font-size: 0.9rem;
}

.auth-note {
  margin-top: 12px;
  color: #94a3b8;
  font-size: 0.9rem;
}

.auth-body {
  min-height: 100vh;
  background:
    radial-gradient(circle at top left, rgba(37, 99, 235, 0.18), transparent 30%),
    linear-gradient(135deg, #eff6ff 0%, #f8fafc 45%, #e2e8f0 100%);
}

.auth-shell {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 1.05fr 0.95fr;
}

.auth-panel {
  padding: 48px;
}

.auth-panel-brand {
  background: linear-gradient(160deg, #0f172a 0%, #1e3a8a 100%);
  color: #e2e8f0;
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.auth-panel-brand h1 {
  margin: 12px 0;
  font-size: 2.8rem;
}

.auth-panel-brand p {
  max-width: 560px;
  color: #cbd5e1;
  line-height: 1.6;
}

.auth-kicker {
  display: inline-flex;
  align-self: flex-start;
  padding: 8px 12px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.12);
  color: #bfdbfe;
  font-size: 0.82rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.auth-feature-list {
  display: grid;
  gap: 16px;
  margin-top: 32px;
}

.auth-feature {
  padding: 18px;
  border-radius: 18px;
  border: 1px solid rgba(191, 219, 254, 0.18);
  background: rgba(15, 23, 42, 0.28);
}

.auth-feature strong {
  display: block;
  color: #fff;
  margin-bottom: 6px;
}

.auth-panel-form {
  display: flex;
  align-items: center;
  justify-content: center;
}

.auth-card {
  width: min(100%, 520px);
  padding: 32px;
  border-radius: 28px;
  background: rgba(255, 255, 255, 0.95);
  border: 1px solid rgba(148, 163, 184, 0.22);
  box-shadow: 0 30px 60px rgba(15, 23, 42, 0.12);
}

.auth-header {
  margin-bottom: 24px;
}

.auth-header h2 {
  margin: 0 0 8px;
  font-size: 1.9rem;
}

.auth-header p {
  margin: 0;
  color: #64748b;
  line-height: 1.6;
}

.auth-form {
  display: grid;
  gap: 16px;
}

.auth-submit {
  width: 100%;
}

.auth-links {
  margin-top: 20px;
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  color: #64748b;
  font-size: 0.95rem;
}

.checkbox-row {
  display: flex;
  gap: 10px;
  align-items: center;
  color: #475569;
  font-weight: 500;
}

.checkbox-row input {
  width: auto;
}

.form-error {
  color: #b91c1c;
  font-size: 0.86rem;
}

@media (max-width: 1080px) {
  .app-shell,
  .auth-shell,
  .split,
  .grid-4,
  .grid-3,
  .grid-2,
  .form-grid {
    grid-template-columns: 1fr;
  }

  .sidebar {
    position: static;
  }

  .auth-panel {
    padding: 24px;
  }

  .auth-panel-brand h1 {
    font-size: 2.1rem;
  }
}